Once your order has been placed by you or an authorized agent then you will get one mail mentioning order no. After receiving your order seller or F2DF begins processing it. You will also be notified when the seller or F2DF ships the item(s) to you. Shipping details will be provided with the respective tracking number(s) by mail after dispatching materials to you.

Unfortunately, products listed as 'Out of Stock' are not available for sale.

A product could be listed at different prices. There could be sellers offering you the same product but at a different price. That is the nature of the F2DF marketplace, where different sellers compete for your order and by that way buyer get maximum benefits on F2DF. This could also be possible through bulk buying or selling offers wherein bulk orders generate win win situation for both buyer and seller. This is the reason we encourage you to post buy or sell leads on F2DF platform.

You can shop on F2DF without an online account. But you have to give all detail when you place an order online. It is recommended that you create one account. By creating your own F2DF account, you can enjoy a personalized shopping experience, including recommendations and benefits of valuable schemes.

F2DF offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that F2DF's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking and Cash on Delivery to make your purchase. F2DF also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India.

There are NO hidden charges when you make a purchase on F2DF. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

If you are not comfortable making an online payment on F2DF.com, you can opt for the Cash on Delivery(COD) payment method instead. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

The maximum order value for a Cash on Delivery (COD) payment is Rs. 50,000. It is strictly a cash-only payment method. Only Indian Rupees are accepted in the COD method.

This offer is only limited to certain items and postal addresses currently. Kindly check before ordering if this option is showing else opt for any other payment option.

We accept payments made by credit/debit cards issued in India.

Credit cards: we accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D secure password.

Debit cards: we accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

Your online transaction on F2DF is secure with the highest levels of transaction security currently available on the Internet. F2DF’s online payment partner uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on F2DF are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

F2DF realizes the importance of strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine cardholder. We apologies for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the 'Verified by VISA' and 'Mastercard SecureCode' services, respectively.

The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

Yes. F2DF offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this, you can directly transfer funds from your bank account while conducting a highly secure transaction.

Yes, you can make credit card payments through the F2DF mobile site and application. F2DF uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

All items that have the 'Cash on Delivery Available' icon are valid for order by cash on delivery. Add the item(s) to your cart and proceed to checkout.

Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment. Terms & Conditions

You can review the status of your orders and other related information in the 'My Dashboard' section In Dashboard page, click on the 'My Orders' link to view the status of all your order.

Pending: Your order has been placed but the product has not shipped.

Reject: Your order has been rejected by the seller or F2DF.

Deleted: Your order was deleted or cancelled by yourself.

Payment Received: Authorization has been received from the payment gateway and your order is being processed by the seller.

Shipped: Your order has been shipped by the seller and is on its way to the location specified by you for delivery.

Complete: You have already received the product.

Return: The product is delivered but returns by yourself.

You can cancel your order before it reaches the 'Shipped' state. To cancel, please press the delete icon on my order page.

Delivery charge varies with each Seller. But you need not worry about delivery charges as it is already included in product Price.

No. There are zero hidden charges when you make a purchase on F2DF. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

We ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time is dependent on the following factors

1. The Seller offering the product.

2. Product's availability with the Seller.

3. The destination to which you want the order shipped and the geographical location of the Seller.

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination, and the courier partner's time to deliver in your location.

Please enter your default pin code on the product page (you don't have to enter it every time) to know more accurate delivery times on the product page itself.

Whether your location can be serviced or not depends on:

If the Seller ships to your location

Legal restrictions, if any, on shipping particular products to your location

The availability of reliable courier partners in your location

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

Returns are easy. Contact us to initiate a return. You will receive a call explaining the process, once you have initiated a return. In case the pick-up cannot be arranged through F2DF, you can return the item through a third-party courier service. Return fees are borne by the Seller.

As of now, F2DF doesn't deliver items internationally

All deliveries are scheduled through reputed couriers, delivery partners or Indian post. You will be informed when the seller ships your consignment and will also be provided a tracking number. Sellers generally ship through reputed courier or Indian post. During checkout, you will be prompted to provide your location's pin code in order to ensure that the seller does indeed deliver to you.

Products sold by sellers follow standard packing procedures. Sellers are rated on packaging quality and affects overall seller rating.

Only a few costly materials are insured against theft and damages incurred during transit.

All items sold by sellers on F2DF are delivered through reputed courier partners or Indian post. You will be provided a Tracking ID for your order by the respective courier service provider or Indian post through our website.